Category: Practice

Generative Scribing: Unpacked

201606_USchoolEcology_rev

We trip and climb our way through the weeds of societal transformation, facing intertwining threads of sorrow and possibility, to ascend.

At a recent u.school ecology gathering outside Berlin – immersed in a community of global stewards of change – i faced an inner struggle to access true “will.” This was not caused by fear, but by despair; making a few inky marks over a small two-day span seemed like a futile effort to positively touch what was going on in the world.

I had landed with a heaviness from the current state of affairs in my country (the US) – mind-boggling inequality, a political circus, the Orlando massacre… among much else – to the morning news of Brexit and again-tumbling markets. A foggy, heated, 94°F landing.

Knowing these u-drawings have their own ripple effect, though, i also felt real responsibility to get out of my own way to open up, to be OF. i KNEW that the only way to honor the moment was to dive in, to scale down, to connect with the most internal and universal place i could access (a place some call Source) and from Source, make sense and draw.

Here’s the tale of the unfolding then… another drawing, another unravel. This will be in part about the actual content of the session, but more so about the drawing process itself, addressing the thinking that is behind/below the visual forms people receive as end results.

INSPIRATION – MAPPINGDIVING – LETTING GOGENERATIVE SCRIBING

INSPIRATION

Earlier this year, I had seen an exhibit of Aboriginal art at the Museum of Civilization in Quebec City, and was stunned into silence at the communally derived, cultural storytelling. Large expanse of sequential dots, lines, pure earth-pigment hues. Natural. Raw. Direct. Pure.

Aboriginal Art
Wolpa Wanambi painting Marrakulu Miny’tji, 1996

The marks pulsed with the integrity of nature, spirit straight through the application of paint, carefully applied shapes and patterns.

This prompted me to wonder: How abstract can we go with scribing? How far can we push the comprehensive limits of systems, and our own limits, to shift the place of understanding? Can scribing also generate a powerful vibrational field that transcends the literality of the words?

To date, i’ve aimed in my visual practice to synthesize threads of content into one, or a series of, encapsulating pictures. It’s been an integrative approach, to surface and reveal unnamed coherence, wholeness. In a way, it’s been the opposite of storytelling, which i have interpreted as the sharing of known, existing data, in linear flow. But what if scribing could embody, in straightforward terms, the dimensionality of past, present, and future into a larger timelessness, at once? 

Arriving in Berlin with such sadness, though, I lacked courage to attempt this kind of breadth. “Why bother?” Hot air sat on my skin like current events crushed at my heart. My gloom held back the spirit to create, reinforcing my bleakness. I genuinely wondered: How can I rise the self, to rise the tone of our times?

Cirlce_2

I sat in the empty space, the circle arranged and waiting, wall large – larger than I remembered – with black folded paper carried from Boston on the floor, unfolded, map like. And then something shifted…

MAPPING

I recalled a night sailing on the ocean with my dad and brother, with charts, but with no land in site – cold, rolling waters, impenetrable indigo through which the boat somehow cut. For a while we had no radio (or so i remember) and no clarity of a possible storm headed our way. But Dad could always navigate in fog (though that night skies were crisp) and he has always trusted his ability to accurately read conditions to guide the boat. Aside from a near-encounter with a fishing vessel, approached more out of curiosity than lost wandering, we were fine.

From my journal on that trip in August 2014:

Tack – alignment of a sailing vessel with respect to the currents below and wind above
On structures and mental models and on trends
we determine the most helpful facilitation TACK…

The role of a scribe is to craft maps that aid with tacking. Google defines the verb “tack” as to “change course by turning a boat’s head into and through the wind.” And further tack, the noun: “a small, sharp, broad-headed nail,” and “a long stitch used to fasten fabrics together temporarily, prior to permanent sewing.” All these meanings make sense!

So with this in mind, by leaving the creases of the paper intact, i sought to evoke a map. This would offer a reference to action (what to DO with information in a drawing) as informed by structure (the mental ordering and representation of things) derived from Source (deeper, natural dimensions like wind and currents.)

Header_u.lab_x0_v6

DIVING

“We are growing together what belongs together,” said Otto (Scharmer) over our first dinner. He continued: “Matt Damon recently quoted Bill Clinton, ‘Turn towards the problem you see; you have to engage.’ This applies especially in moments of disruption. How do we engage with reality? We have to step in…” He proceeded through the arc of Absencing:

Absencing

“Why is fear such a thriving business? Three unaddressed structural problems: 1) Inequity – drives desperation 2) Lack of democracy paired with dialogue / public debate, and 3) Inspiring purpose and vision in deeper levels of humanity.”

This, the fog we now face. The call for all visual practitioners working in the territory of Presencing? Create visual structures to aid in navigating disconnects. This thinking set in motion the theme of the main drawing, which was scaling down, quieting, going inside…. to scale up, to reorient.

After dinner i finally hung the paper (procrastinating, or waiting for what felt right, all day…) realizing it had to be fixed from above, trailing down, free at the bottom to crinkle in a breeze. The sober, looming verticality draped as an unintentional ode to Mikus, Martin, Rothko, and even the Holocaust Memorial, tombstones, and death. And, with this, genuine ending and beginning. It was not an arbitrary choice of material or hanging. It was the first gesture of the drawing itself.

Another initial gesture, choosing to extract and highlight the tree from the final December 2015 u.lab image. Each drawing ends with a lead into the next…

Hanging_02

u.lab_SocialFields

Headlines from the following Saturday morning’s session, linking back to that previous picture:

“What is our plow? Cultivating the quality of relationship in the social field. Without this, nothing significant can be accomplished… We turn the camera, the mirror, back on planet self, including our relationships, and back on planet earth… u.school is an aspiration, a “flip”, and activation of connection of seeds…” – OS

More time together, more insights from the group. A sampling of themes (in no order):

  • Compassion “Nurture the great potential.”
  • Structure “Bottom up…”
  • Legacy “To transcend, connect internal journey to external work.”
  • Place “How do i step in?”
  • Impact “The impact is in the black space between the stars – in the space we cannot see.”
  • Truth “Which are the hard truths that need to be said?”
  • Despair “As if the sky is falling down…”
  • Self “Who am i, truly, and what do i want to grow into that is unique?”
  • Intergenerations “We become bigger together.”
  • Ecology “What are supportive infrastructures to grow?”
  • Seeing “Current reality from a different perspective…”

As the session continued, in gaps and from my notes, I fleshed things out from the earlier starting point of the rough tree and iceberg. I drew very little – almost nothing – live, while people were talking. At this point it was clarifying that the “more known” was on the left panel, the “less known” was in the center, and the “unknown” on the right panel. “Social field” on the bottom. The “call” in the middle. “Facing reality” on top.

Wall_1_Sections

Sunday morning we were guided in an awareness practice by Arawana Hayashi, set up with a quote from Gaylon Ferguson’s book Natural Bravery“Here sacredness is another word for the good quality of our experience.” Arawana continued, “Seeing the goodness…. Every person wants a good life. Every person aspires…”

And with that, ascension seeded.

Our work, in the midst of it all, the “activation of the intelligence of the heart, in service of social change” and awakening, strengthening the trunk, enlivening the increasingly vibrant eco-system. “The gold of knowing is already in the soil and takes listening… Practice the listening to mine the gold of what we have, to make it more accessible.” – OS

Additional gems that did not make it into the wall but seem too good not to note:

  • “Are we showing up for what we need to show up for, and how do we know?”
  • “How do we thicken our narrative? Start bringing in stories from the edges.”
  • “The minimal organizing structure is not yet clear.”
  • “The absence of structure is still a decision about structure.”
  • (As bells chimed in the distance) “So the fire can come in and it can come in with care.”
  • “We can trust the heart to set the priorities.”
  • “Look close in and expand outwards.”
  • “We are what we measure. We are what we attend to.”
  • “Help people bring about real change by making an interior journey towards a new understanding of who they are in this world.”
  • And below, notes of a shared physical sculpture representing taking in, communicating out, and receiving back – a sort of breathing through the lungs/circulatory system. (This made it’s way to the far upper right of the drawing, the very final gesture.)

Breath

Overarching themes: turning the mirror back, the readiness for a stronger trunk (enabling conditions), the activation of the intelligence of the human heart, the difficulty of inversion of identity as we come to find a more current, appropriate form for ourselves, organizations, larger institutions, and even governments.

Random scribble to self: To not draw – to reserve the hand and the visuals – encourages group listening. (Less reliance on the scribe capturing everything…)

LETTING GO

Room

Folded

Once we had ended, i quickly pulled the paper off the walls, back to the floor, and folded them carefully, deciding each part needed to go home to a different region. The body, dispersed: left section to China, center to Brazil, and right section to Scotland. The blank? To Cambridge MA, for the next round. There is great relief in the removal of images and resetting of an environment – a staging for what’s to come – a cleansing of the palette.

Dream state: (Voice to text into phone in the dark) Monday morning 4:30 AM, in bed, thick, after the heated flow-through of past two days. I cannot sleep. I think this is a consequence of being plugged into the social field, the energy of this dynamic place and the people with whom I’ve shared the past three days. Tapping in to extract, I am swollen. There is a part of me that cannot deeply rest, which comes from a hesitancy of unplugging? Of course rest is required. I can no longer find order in my mind…

I woke. The team reflected. I made it home, wondering along the way (over three movies) about the non-necessity of this exhaustion. There has to be another way. But for now, this is as far as i have gotten on the “way”. Balance is faintly on the horizon, and elusive.

GENERATIVE SCRIBING

More than a mapping of the drawing itself, and more than the context that led up to the map, I am actually compelled to speak to generative scribing – scribing of and for the social body. My experience of this kind of work, where we operate from Source, is that it’s a process of heart-sensing into. Into.

It’s not circling, hovering over or about. It’s not counting the minutes until the person stops speaking and we can go home. It’s not staying comfortable with me-them. It’s not not caring.

It IS piercing through to something essential. Seeing clearly without fear of result or consequence of what comes forward. It requires trust in the complete blankness of things. It only can happen when the social body (a handful or thousands of people and energies) are committed to being together in place and time – and across place and time – to a joining.

It’s groping in the dark to find threads of hope, and coming back to the land of sense to get that out and up on a wall for others to witness.

It’s believing that any witness of the drawing is an active participant in the creation of the drawing. There is no “other”. There is a hand that holds a marker that arcs forward from an extended arm of an upright, physical body acting purely on behalf of the whole. I draw because we are.

It’s drawing to ease the challenge of societal inversion, in service of human awakening. As we fall, we rise. As we cascade, we ascend.

Invert_close

Awaken

Listening Applied

Had the good fortune to join the Creative Thinking and Organizational Success class of Harvard’s Summer School, where in a brief 90 minutes we explored listening to inform project design. The increased sharing, in a small practice window of just 20 minutes, was felt and named by most of ~35 visiting college students and and professionals in the room. We had fun!

Harvard_Summer

ReferencesTheory U: Leading from the Future as It Emerges, Otto Scharmer, Berrett-Koehler, 2009. More from Otto on listening:

Motion Graphics for Just Banking

An opportunity for pure play in the land of iPad ‘motion graphics’ came my way via Just Money: Banking As If Society Mattered – a free course offered through MIT and edX. A huge thank you to Katrin Kaeufer and Lily Steponaitis for providing the wealth of knowledge we see here, based on years of research into leading-edge values-based banking.

Find below: 1) a gallery of ‘still’ images, 2) a playlist of the original motion graphics, and 3) a sampling of the final narrated videos (produced by the amazing MIT ODL team) that layer the graphics in narration.

There is SOOO much farther to go here…….  It’s been a labor of love for the sake of experimentation: blending art, technology, and learning.

Still Images

Motion Graphics

Narrated Videos: A Sampling

Ladder of Inference

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A visual practitioner must continually orient their inner landscape and seek to SUSPEND beliefs and judgements that block clear listening and an Open Mind. This requires ongoing self check-ins and mental model alignment, as related to ourselves, the content, the people in the room, the organization(s), and even the sector or region of the world represented.

It is far too easy to get tripped up by our own way of thinking, and inadvertently close off to what is actually happening. A room of 50 men in blue suits does not necessarily indicate a group of businessmen – it could be a NY Yankees reunion! or, or, or….. There could be dozens of interpretations, depending on our background and sorting mechanisms.

One fundamental framework to keep in mind is Chris Argyris’ Ladder of Inference, which describes the scale of thinking between experience-based data and belief-based action. Though all steps exist in the “now”, the top of the ladder tends to waver more abstractly in memory, and the bottom lands more solidly in the present moment.

Here is a breakdown (with reference to Google definitions):

Beliefs: Acceptances that a statement is true or that something exists.
ie: For someone to recognize a bird, I need to represent it in flight

Conclusions: Judgment or decision reached by reasoning.
ie: Birds fly.

Assumptions: Things that are accepted as true or as certain to happen.
ie: Cardinals, and all birds for that matter, must fly around a lot.

Added Meaning: What is interpreted as meant by a word, text, concept, or action.
ie: Cardinals must travel to many backyards in a day for food.

Selected Data: Chosen facts and statistics collected for reference.
ie: Cardinals eat off flat surfaces and come and go freely.

Observable Data & Experience: Practical contact with facts or events or occurrences.
ie: Sometimes my brother and i watch cardinals feeding in his backyard.

Reflexive Loop: Confirms bias. Beliefs influence data we choose to select in the future.
ie: I draw birds in flight, and watch birds coming and going, but not birds on branches.

Reflective Learning: Looking more closely to increase our understanding.
ie: I have serious challenge drawing animals, but if i more closely observe real birds in a variety of settings and notice their range of forms, my drawing will improve.

A purely behavioral example, not applied to scribing, would be something like this – starting at the experience and jumping around, as it can happen in real life:

I call my mom and ask how she is doing. (Data) “Fine,” she answers. (Data)

But i think to myself, “Her voice is low and her words are slow. (Data) She does not SOUND fine…” (Added Meaning) “Uh-oh. This is going to be one of THOSE kinds of uncomfortable conversations, loaded with innuendo.” (Beliefs)

See how fast i made that jump?!?!

Then i ask,”Is something going on?” I’m trying to inquire to scale down back to data.

“No, i am getting ready for XX today and the plumber is coming and XX etc.” (lots of data)

But in my body, in my heart, I sense gaps in this data, and am hearing something else behind the words, in her tone, and still can’t help think there is something more going on. (Conclusion)

I am substituting my reality (Selected Data) for hers – and i’m getting fixated that i am right about my interpretation.

“My mother is hiding something. Maybe she is trying to protect me, or not bother me. And clearly she does not want to talk about it now! All she wants is banter; this will not be a substantive conversation. (Belief) I might as well get off the phone now. (Action)”

Again – see how quickly i scaled back up?! And, in doing so, got lost in my own story about the call, became reflexive, stopped listening to my mom, and prematurely ended the call.

Back to how this applies to scribing…

To inquire into the situation, in order to surface the data, requires “scaling down the ladder.” As graphic facilitators, we must always return to actual words, no matter our triggers or wishes for the outcomes of a session. If something is not clear, pause. Slow down. Wonder. Check the reasoning. Turn away from the board and mentally move closer to the words, to the person speaking, to the data. Put yourself in their shoes. Inhabit another vantage point. Resist the urge to draw until you return to ground.

This kind of real-time inquiry risks getting in the way of our needed liquid state; to be checking what we heard for accuracy can break the momentum of attending to the next words, and the next after those. But one spot-on interpretation against 100 misrepresented ideas in invaluable. A picture is only worth 1000 words if it lands in an array of reference.

In the domain of Perceiving, in A Practice Model for Scribing, the Ladder is key.

 


The Ladder of Inference was first put forward by Chris Argyris and expanded in Peter Senge’s The Fifth Discipline. For additional reading, see: The Ladder of Inference by Rick Ross, excerpt from The Fifth Discipline Fieldbook. Copyright 1994 by Peter M. Senge, Art Kleiner, Charlotte Roberts, Richard B. Ross, and Bryan J. Smith. Original illustration by Martie Holmer.

A Model of Practice

practice

The Practice Model for Scribing results from 20 years of collaborative efforts and framework integration, with many dear colleagues along the way. Here is a breakdown. And for a walkthrough of the theory in practice, visit: Decoding a Wall

The Iceberg

The iceberg model, used in systems thinking, is the base note. We are familiar with seeing events, actions, and behaviors – like the exposed tip of an iceberg. But the domain we access internally as facilitators and aim to touch with our graphics is at the level of structure – that less seen, in the domain of patterns and mental models and vision. We seek to find relation between pockets of words and concepts and aspirations to intentionally reveal where there is open loop (linear, sequential, start-to-end) and closed loop (systems, integrated, interrelated) thinking.

In graphic facilitation, this requires venturing beyond the known – the tip of the iceberg – and moving into a realm of trust and sensing, listening internally and within the room to what is wanting to surface. With this in mind, the facilitator has an opportunity to recontextualize what is being said to shift levels of perception and comprehension.

iceberg_2

More: Iceberg model
References: Peter Senge, John Sterman, Leanne Grillo, indirectly Daniel Kim

The Diamond

As a scribe, the practices of joining (including listening), knowing, perceiving, and our stance of being ALL function together to ground and orient us in a decision-making process before and while we draw. This framework has tiers of related thinking, including: dialogic principles, Jungian archetypes, ShadowWork, family systems therapy, and The Symbols Way. All speak to the nature of a whole systems approach to change, where the art of the facilitator is to dance between the domains – in ourselves and the way they outwardly manifest – to help an individual or group shift into a possibility.

References: William Isaacs, Peter Garrett, The Ashland Institute, Cliff BarryDavid Kantor, indirectly David Bohm

Be

This area at center speaks to the inner stance we hold when showing up: with a person, in a room, at the board or wall. (Referring to Scharmer’s work) We seek to suspend judgment, quiet cynicism, move through fear, so that one can approach the work with an open mind, heart, and will – insuring space to receive what wants to come through into the room. This is the place where Presencing most intersects our practice, at the center of the scribe, at core, and thus as a centering device in the room and system. This relates to the container, and overall holding capacity of a scribe.

More:  Attending – Containers – A practice for Identifying Presence – Trust

Reference: Otto Scharmer, Barbara Cecil

Join

For me, joining – including deep listening – is a tap root of this entire visual practice. Without joining, we are isolated in our own ideas and limited in our potential to see. Forget about being able to draw anything! We listen to connect, experience the entire context in which we exist, feel, and activate the heart. It is our intake, all our sensory valves on “open”. We receive. This maps to 4 Levels of Scribing – where at Level 1 (tip of the iceberg) someone says bird and we draw a bird, and at Levels 2, 3 & 4 we process internally to sense into the essence of what is wanting to be seen and draw from that other-informed place (bottom of the iceberg.)

More: Levels of Scribing (Listening) 

References: Beth Jandernoa, Peri Chickering, Otto Scharmer

Perceive

It’s been challenging to articulate this part of the model, and I keep coming back to art, the making or art, the viewing and interpreting of art, the required multi-faceted approach to any refined process of seeing. It’s got something to do with the ability to turn in all directions and use a range of lenses for our filtering and framing capacity. It’s seeing with a suspended eye and open mind.

More: Ladder of Inference – Fear and Seeing

References: Eleanore Mikus, Matthew Bird, Rob LichtNorman Daly, and indirectly Josef Albers, Wassily Kandinsky, Paul Klee

Know

The domain of choice-making, clarity, and essence, where Open Will enters. I access a model from Dialogos here: Bypass-Name-Engage-Transform. Bypass: In the service tracking with the flow of conversation, you move over topics that might be confusing or might not yet seem to fit in the picture. Name: Bring attention to content by naming it, without judging or evaluating. You don’t have to elaborate at this point. It might feel like you should capture everything, but you don’t! Maybe the content is not yet all out in the air, and is still emerging, therefore only ready to be noted. Engage: Enter the dynamic to further surface patterns, to deepen the inquiry, and to expand the container. Transform: Make facilitative container-building moves to shift the dynamic, even if you are on the side of the room, silent.

More: Bypass-Name-Engage-Transform

References: Glennifer Gillespie, Robert HanigDorian Baroni

Draw

Well, this is what it looks like. This is the visible, tip of the iceberg. This is the tangible result of everything we take in, process, interpret coming out through the hand.

  1. Lettering: The basic way of explaining or annotating an idea. Check out masters Alicia Bramlett and Sita Magnuson
  2. Illustration: Incredibly powerful to bring a metaphor or story or anecdote to life. Here is where simple bean people can go a long way. And here is where there is some serious talent out there. See Peter DurandChristopher Fuller, and Mike Fleisch
  3. Storytelling: Realized the power of this through Anthony Weeks and Liisa Sorsa, at 2015 IFVP conference. Never thought of our work with this language – but it sure is! More Here
  4. Mind-mapping: Perhaps the most familiar part of the practice, depending on a strong ability to recognize patterns and organize threads.
  5. Modeling: Conveying spatial dynamics of parts of a whole through shapes and lines. Bryan Coffman was my mentor here. An old reference point, but a timelessly valuable one: MG Taylor Modeling Language where we can see examples of drawn and conceptual models, both – useful for ALL parts of the Practice Model.
  6. System mapping: Showing the interconnectedness of things – including system dynamics – visually, while attuning with this filter to reveal the system of the content coming into a room. It’s about drawing out the systems, literally and figuratively. See Decoding a Wall for insights on this concept.

Additional References: The Value Web, MG Taylor, and indirectly David Sibbet

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